This Privacy Policy describes how we collect, use, and protect your personal information when you use our services at Physiotech.ie (the "Website" or "E-commerce Site"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
Information We Collect
We collect and process personal information about you only when it is necessary to provide our services and to meet our legal obligations. The types of personal information we may collect include:
- Contact Information: Your name, email address, phone number, and postal address.
- Order Information: Details of products or services you purchase from us.
- Communication Data: Records of correspondence between us, including customer support inquiries.
- Usage Data: Information about how you use our Website, including your browsing history and interaction with our website.
- Technical Data: Information such as your IP address, browser type, device type, and operating system.
How We Use Your Information
We use your personal information for the following purposes:
- To provide our products and services to you, including processing and fulfilling your orders.
- To communicate with you regarding your orders, inquiries, or updates to our services.
- To improve our Website and provide a better user experience.
- To send you promotional offers, newsletters, and marketing materials (only if you have opted in).
- To comply with legal obligations and protect our rights.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contractual necessity: To fulfill our contractual obligations when you make a purchase.
- Legitimate interests: To improve our services, communicate with you, and protect our business.
- Legal compliance: To comply with legal obligations, such as tax or accounting requirements.
- Consent: If you provide your explicit consent for marketing communications.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws. If you have an account on our Website, you can request to delete your account and associated data at any time.
Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Rights
Under GDPR, you have certain rights regarding your personal data, including the right to access, rectify, erase, or restrict its processing. You also have the right to withdraw your consent for marketing communications at any time.
Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
physiotechireland@proton.me
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the revised Privacy Policy will be effective from the date of publication.
